Report Utility Outage

Report a water service interruption, power outage, or missed trash/recycling service. To report other issues to the City of Stillwater, use Request Tracker.

Listed below are ways to report a utility outage or problem to the City of Stillwater. Customers may call the 24-hour Utility Assistance at (405) 372-3292 for electric, water, or wastewater issues.

Electric Utility

Water or Wastewater

Waste Management (Trash & Recycling)

Utility & Billing Services

Other

  1. Power Outage Mapping System
  2. Request Tracker

Power Outage Mapping System

Go to the Power Outage Online Mapping system, which allows you to report and check the status of your outage. The City uses the data entered with each report to help staff more precisely identify the source and scope of each outage.

Users are asked to provide the following information:

  • Name
  • Utility Account Number and/or Phone Number
  • Additional Comments (Optional)
  • Request a Call Back (Optional; however, you must enter the utility account number to get a call back when your power returns.)
  • Entering an account number is not required, but is preferred. When entering an account number, type it out as listed on your utility bill, including all digits and dashes.
  • The City encourages you to use the phone number associated with your account number to help our crews better serve you.

Note: Unsure which of your phone numbers are linked to your account? Call Utility and Billing Services during regular business hours or complete the Link My Phone Number to My Utility Account form.