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Utility & Billing Services
The City of Stillwater is proud to provide high-quality, customer-owned services to Stillwater. We provide electric, trash/recycling, water and wastewater (sewer) to our residents and commercial customers.
As the Utility and Billing Services division, we are here to assist you and to answer questions about your city utilities, rates and provide billing and payment information.
The City of Stillwater's online payment system allows you to set up your user account and to make payments online or to receive paperless bills (also known as e-billing).
There are more than 10 ways to pay your utility bill.
- How do I sign-up / register?
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You will need a copy of your utility bill. Go to “Pay Utility Bill” and register now. Enter your information and answer security questions then hit enroll. Go to Accounts and click on add account. Enter your account number exactly as printed on your bill, including the dash. Check the box: Agree to Payment Authorization Terms and Add Account.
Passwords are case sensitive, so make sure to remember exactly how you type it in
- I forgot my PIN, can I get a reminder?
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Absolutely. Just visit the Forgot your password? page and enter your email address. You will answer your security questions and a link will be sent to your email address. Enter the temporary password and click on the link to change your password.
Note: If you do not receive the e-mail in a reasonable amount of time, call Utility and Billing Services at (405) 742-8249 or e-mail utilitypayments@stillwater.org to verify your e-mail address and we can reset your password. The account holder will need to verify security information.
- Can I pre-schedule a payment to occur on a certain date?
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Yes. Once you have registered your utility account online, you can schedule an automatic payment from a credit card or bank account as long as you are at a zero balance. We recommend you choose the payment date as "on the due date.” Any payments scheduled after the due date will result in a late charge on your utility account and may put your account in jeopardy of being disconnected.