Start, Stop, or Transfer Service

Start Service

New residential customers may complete an online application for utility services or complete the contract in person during business hours. Commercial customers must contact our office during business hours.

Residential Customers

New Customers: If you are a new customer or a customer who has not had service in the past two years, service may be established in person during business hours at the Stillwater Municipal Building at 723 S. Lewis Street or by completing the Application for Utility Services form online.

  • You must be 18 and have a valid government-issued picture I.D.
  • A deposit may be required based on your credit-risk-factor score. Deposits maybe $0 to $200 based on that score.
  • There is a $25 processing fee that is added to the first bill.
  • If renting, a copy of your lease is required.

Existing or Recent Customers: If you are an existing customer or a customer who had service in his or her name in the past two years, service can be established or moved by calling (405) 742-8245. Based on your past payment history, a deposit may be required.

  • New Water Service: On the day the service connection is scheduled, plan for someone to be present at the premises. If this is not possible, ensure all taps are turned off. If the City attempts to connect the water service and finds an open tap, the water will not be left on. Additional fees will be incurred if another trip is required.
  • New Electric Service: On the day the service connection is scheduled, ensure the main breaker is turned off. After a reasonable time has passed from making your utility arrangements, turn the breaker back on. If there is still no power, turn the breaker back off and contact the City to determine if the service request has been processed yet. Additional fees will be incurred if another trip is required.

Commercial Customers

Contact our office during business hours.

Stop Service

If you are moving out of our service area, call (405) 742-8245 to close your account. If there is a refund due, a check will be mailed separately from the final statement.

Transfer Service

If you are an existing customer or a customer who has had service in your name in the past two years, service can be established or transferred by calling (405) 742-8245. Based on your past payment history, a deposit may be required.

  • Each time you move, you must set up a new online profile to begin paperless billing or auto online payments.
  • The final bill for your previous address will be applied to your new account number.
  • If you wish to set up a bank draft, you will need to have a $0 balance to do so.