City of Stillwater News

Posted on: December 5, 2023

Stillwater Electric Utility Receives Service Reliability Award

Stillwater Electric Utility Receives Service Reliability Award

(Stillwater, OK) – The Stillwater Electric Utility (SEU), the city’s electric department, earned the Municipal Electric Systems of Oklahoma, Inc. (MESO) First-Place award in the annual Electric Operations and Reliability Competition.

“We are honored to receive such a prestigious award and I am extremely proud of the great efforts of the Electric Utility team who work tirelessly day and night to ensure the needs of our customer owners are met”, said Loren Smith, Electric Utility Director.

SEU delivered an Average System Availability Index of 99.99 percent in 2022. This effort earned it the First-Place award in the category of cities with a population of more than 10,000 people with the highest reported level of service reliability in MESO’s four-state member region.

“Achieving this level of service reliability requires a tremendous effort from many people at the utility,” said Cheryl Adams, MESO General Manager. “I congratulate the team in Stillwater for a job well done.

“The things well-run, municipally-owned electric utilities do to accomplish this level of success includes many things, including properly training employees, stressing safe work behaviors, maintaining accurate records, performing maintenance as needed, and being prepared to respond to emergencies,” Adams noted. “This team excels in all of these areas.”

“SEU has consistently operated with ‘Excellence’ as a guiding principle for all of their work. SEU always keeps customer service, reliability, and safety at the forefront of all decisions.” Brady Moore, Stillwater Assistant City Manager shared.

MESO is a municipal utility trade association representing cities owning a locally controlled electric utility, generally referred to as “Public Power.” The association’s member utilities provide electric services and electric power generation to some 750,000 people in Oklahoma, Missouri, Kansas, and Arkansas.

MESO’s mission is to enhance their members’ value to their customers through industry best-practice programs, training, and services. MESO serves municipal professionals through safety, job training, and professional development programs. They believe in building strong communities through a well-trained workforce.

Stillwater Electric Utility Receives Service Reliability Award

Stillwater Electric Utility Director Loren Smith and staff earned First Place for MESO’s annual Electric Operations and Reliability from MESO General Manager Cheryl Adams.


Contributing writer: Jeff Kaufmann, MESO

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